Customer Service to the Average Man!

It's Monday morning, and you're already clocked in. You were up too late last night watching the game and haven’t had time to grab your caffeine infusion. Not even 20 minutes goes by, and your boss just let you know you’re now working doubles.... oh, and you can kiss your Saturday goodbye. For the hard-working man, some would say there aren't many luxuries in life, but you work hard for what you got. You may have some hobbies like hunting, fishing, biking, or weightlifting. You may be a family man, and when you're home, you’re spending time with your kids. But what are you really doing for yourself? Your appearance? What is making you want to look at yourself in the mirror and say, "Hey, I look pretty damn good today?" Well, if you are reading this, there is a good chance that you have a beard, in the process of growing one or thinking about growing one.


In order to grow a full, soft, and healthy beard you need tools along your journey, like beard oil, butter, wash, conditioner, and probably balm. As a new beardsman you may be thinking and asking yourself, what do I need to do. How about reaching out to a beard company owner? An owner who will respond themselves. The Bearded Mack is a small-batch beard company and the owner, Chris Mack (McKenzie) will do just that.


When you are trying to learn about beard products, it's all about customer service first and foremost. Do you want to buy products from someone who treats their customers like they are just dollar signs? Does that even matter to you? For the sake of this topic let’s say that it does matter to you. Going small batch is usually the way to go. There's a chance that you are buying products from someone who is not only working just as hard as you are but also has a beard business as well. Think about it; when you are working your tail off, you are giving it your complete 100%. Don't you want to buy products from someone who shares the same work ethic and can understand that the little things in life, such as growing a beard, matter the most? I also want that small batch owner to be passionate about their products and is willing to keep adjusting to ensure the absolute best quality for the customer.


The Bearded Mack goes above and beyond to ensure their products are of the highest quality. In addition to the great products that they stand behind 100%, but is also willing and able to answer questions when needed. I’d like you to also remember, when you are buying beard products, not only do you want that oil to soak into your skin or that butter to spread nice and evenly, but you want that passion and dedication for your customer service.  Lastly, having a beard is a journey, at least to me, that is why I suggest buying your products from an owner who is always with you.


Remember. Keep it growing.


Guest Post by Joe Lenzo